At Next Generation Supplements we are committed to respecting the privacy needs and concerns of individuals through ensuring the security of personal information about them. We highly value the strong relationships we have with our customers and will ensure that all personal information will be handled with full and proper respect, ensuring privacy for our customers.
By using our website the user agrees, without limitation or qualification, to be bound by this Privacy Statement. When you provide personal information on our website, you are consenting to themanner in which Next Generation Supplements will collect, use, disclose and otherwise manage your personal information.
Please take the time to read the Privacy Statement, however if you can’t find the information you require, please don't hesitate to contact the team at Next Generation Supplements via our Contact Us page.
The Next Generation Supplements website is not intended or designed to attract users under the age of 18. We do not collect personal information from any person we know to be under the age of 18. If you are under 18, we ask that you not send us any personal information.
The website is intended for users from Australia only. Information sent to us will be housed on servers located in Melbourne, Australia. We ask that you do not send us information unless you consent to the application of Australian law and to the use and disclosure of your information consistent with this Privacy Statement.
When does Next Generation Supplements disclose the information it collects to outside parties?
Next Generation Supplements does not collect personal information when you visit our site unless you place an order with us or request certain information about our products and services.
Next Generation Supplements will not sell its database of customer details or details about customers to a third party.
Personal information may be shared, but only that information which is absolutely necessary, with third parties involved in the processing of your order. For example, the required information will be provided to the financial institution that issued your credit card and the shipping carrier that delivers your order.
If your purchase is being shipped to you, your shipping information will be shared with our delivery service providers. Our delivery service providers are asked not to use your personal information for any purpose other than making the delivery.
What information do we collect and how do we use it?
When you place an order through this website, we need to know your name, e-mail, phone number, delivery address and credit card details if paying by credit card. This allows us to process and fulfill your order successfully. It also helps us in maintaining your account and processing your order.
When you submit feedback or questions via email, or contact us for information about our website, we will request your name and email address. We use this information solely to respond to your enquiry.
How does Next Generation Supplements protect customer information?
When you place orders, we use a secure server. The secure server software encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorised access. Please note that credit card details are not stored online for more than the duration of a transaction.
Next Generation Supplements is committed to reducing the risk, to us and our customers, of fraud and identity theft. Our policy is that we may prosecute any cases of fraud that we identify. As a first time customer, you may receive a phone call or email requesting more information and/or proof to confirm the details that you have supplied to us. If any of the information you supply is found to be false or misleading, we will, if we deem it appropriate, report this to the appropriate authorities for potential prosecution.