Refund & Returns Policy

Please contact us for instructions BEFORE returning ANY Products.


Refunds will only be provided under the following conditions :

- Where we have sent you the incorrect product

- Products are faulty or damaged

- All refunds are dependent on goods being returned to us (see “returns” below) for


- You must notify us with 7 days of receiving the goods and they are returned to us within 14

days of you contacting us about the return

- Refunds will only be given on products – there will be no refunds on posting/shipping




You must contact us for instruction before returning any orders

- Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

- Ph:03 9462 355

- All returns must be sent to: Next Generation Supplements

18/7 Dunstans Crt, Thomastown 3074

- The customer is responsible for all postage costs for goods being returned.

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