Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

The shipping cost is calculated when you checkout.  All orders over $75 include free shipping and all other orders are a $9.95 flat rate Australia wide.

Which payment methods are accepted in the Online Shop?

We accept PayPal, Credit Card (via eWay secure) and Afterpay.

How long will delivery take?

We aim to ship all orders on the day they are received.  We are located in Melbourne, allow the normal transport timeframes based on your suburb or town.

A guide is below:

  • Melbourne: 1-2 days
  • Sydney: 2-3 days
  • Adelaide: 2-3 days
  • Hobart – 2-3 days
  • Brisbane: 2-5 days
  • Perth: 2-5 days
  • Darwin 3-5 days
How secure is shopping in the Online Shop? Is my data protected?

All order details and payments are securely process through an encrypted SSL gateway.

What exactly happens after ordering?

If you’ve chosen to order one of our high quality and high performance products, thank you!

After you order is placed and payment is completed you will receive a confirmation via email.

By the end of the next business day your order will be dispatched from our warehouse in Melbourne and you’ll receive confirmation your order is complete as well as an email containing the delivery details and a link to the tracking site.

You order should arrive within a few days.